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It includes a modification in text descriptions, photos, navigational menu, file and link attachments, embedded source videos and plugins, and meta descriptions.
It includes comprehensive scan of broken links, site optimization score value report of all pages, web component scan of all pages and Web Traffic Report (Google Analytics).
Zipped project export which including exportable JS plugins, CSS and non-database media, dedicated cloud Storage Archive (with versioning per service request) and lastly restore project folder back to cloud hosting in the event of web attacks or website issues.
Fast Phone and Email Communication Response Time which includes service request acknowledgement, statement of account, upgrade/downgrade of plans, custom quote package during business hours.
With over 10 years in the QA business and the launch of our own company just last year, we pride ourselves of our team’s evergrowing innovation in the tech business. With the addition of our web support service, we aim to forge long-term relationships with our loyal clients we have met along the way. Our community dynamic also welcomes new people to be involved and be a part of our family.
Our web support service is primarily built to provide an extended help that we have collectively agreed to pursue from the feedback we have received from our patrons. The creation of this outlet serves as our answer and a statement that, we value our clients as much as we value our company.
Services | Standard | Advanced | Premium |
---|---|---|---|
Content Update | |||
● Text Descriptions | |||
● Photos | 50 | 100 | 250 |
● Navigational Menu | |||
● File and Link Attachments | |||
● Embedded Source Videos and Plugins | |||
● Meta Descriptions | |||
E-commerce Specific | |||
● Change in product prices | |||
● Change in product descriptions | |||
● Online specials (sales, promos, discounts, one simple banner and etc.) | |||
Performance Audits | |||
● Comprehensive Scan of Broken Links | |||
● Site Optimization Score Value Report (All pages) | |||
Backup and Restore | |||
● Zipped Project Export (including exportable JS plugins, CSS and non-database media) | |||
● Dedicated Cloud Storage Archive (with versioning per service request) | 75 GB | 140 GB | 250 GB |
● Restore Project Folder back to cloud hosting in the event of web attacks or website issues. | |||
Subscription Perks | |||
● Number of Monthly Service Request | 2 | 4 | 6 |
● Turn-around time of Service Request | 4-5 days | 2-3 days | 24 hrs |
● End-of-Request Overview Report |
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